Service Alchemy: Turning Moments into Business Gold

Ferris State University and Ferris Flint are proud to present Service Alchemy: Turning Moments into Business Gold — a high-impact town hall panel exploring how excellence in service can transform everyday moments into lasting business value.

This powerful evening will feature trailblazing voices from across the hospitality and service industries, all of whom have built vibrant brands, deep community relationships, and business models rooted in excellence.

Panelists Include:

🔹 Nate Brown – Chef & Owner, Elements Modern Kitchen & Cocktails (Grand Blanc, MI)

🔹 Natalie Kadie & Alex Kadie – Co-owners, Eight Ten Nail Bar (Flint, MI)

🔹 Terrill Patterson – Owner, Rellies Hospitality (Atlanta, GA)